All Systems Operational
CallerCX/BDC Central Operational
90 days ago
100.0 % uptime
Today
BDC Central Application Operational
90 days ago
100.0 % uptime
Today
Node F Operational
90 days ago
100.0 % uptime
Today
Node G Operational
90 days ago
100.0 % uptime
Today
Node D2 Operational
90 days ago
100.0 % uptime
Today
Speech Analytics Operational
90 days ago
100.0 % uptime
Today
Transcription ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Speaker Identification ? Operational
90 days ago
100.0 % uptime
Today
Brooke - Digital Voice Assistant Operational
90 days ago
100.0 % uptime
Today
Brooke - DVA Service Operational
90 days ago
100.0 % uptime
Today
Brooke - Connection to Service Scheduler Operational
90 days ago
100.0 % uptime
Today
Brooke Application ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SIP Interface Operational
Twilio SMS Operational
Twilio PSTN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
System Upgrades Jul 23, 2024 22:00 - Jul 24, 2024 02:00 EDT
We will be performing system-wide upgrade on our environment. There is the possibility for downtime during this period.
Posted on Jul 19, 2024 - 14:05 EDT
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 14:02 EDT
Monitoring - Due to a CDK Cyber Incident, we are routing calls to Brooke for CDK Dealerships directly to the store. We have also disabled CDK imports until resolved.
Jun 19, 14:45 EDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.