Experiencing Issues with Twilio Voice, North America and Twilio SIP Interface
CallerCX/BDC Central Operational
90 days ago
99.96 % uptime
Today
Node B Operational
90 days ago
99.93 % uptime
Today
Node C Operational
90 days ago
99.95 % uptime
Today
Node D Operational
90 days ago
99.98 % uptime
Today
Node E Operational
90 days ago
99.95 % uptime
Today
BDC Central Application Operational
90 days ago
100.0 % uptime
Today
Speech Analytics Operational
90 days ago
100.0 % uptime
Today
Transcription ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Speaker Identification ? Operational
90 days ago
100.0 % uptime
Today
Brooke - Digital Voice Assistant Operational
90 days ago
99.58 % uptime
Today
Brooke - DVA Service Operational
90 days ago
99.16 % uptime
Today
Brooke - Connection to Service Scheduler Operational
90 days ago
99.59 % uptime
Today
Brooke Application ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Under Maintenance
Twilio SIP Interface Degraded Performance
Twilio SMS Operational
Twilio PSTN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2022

No incidents reported today.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - We've continued to see traffic from our upstream provider with only minor delays. We are declaring this incident resolved, but are continuing to monitor.
Dec 1, 11:54 EST
Monitoring - We're seeing booking data coming back from our third party provider this morning. We're continuing to monitor to make sure call flows remain steady.
Dec 1, 08:50 EST
Identified - We have identified an issue with one of our upstream providers causing appointment overbooking at some dealerships. We have engaged the support and account team at the upstream service and their teams are actively engaged in resolving the issue. We will update this status with any progress updates as they become available.
Nov 30, 12:21 EST
Nov 30, 2022
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.