All Systems Operational
Uptime over the past 90 days. View historical uptime.
CallerCX/BDC Central Operational
90 days ago
100.0 % uptime
Today
BDC Central Application Operational
90 days ago
100.0 % uptime
Today
Node F Operational
90 days ago
100.0 % uptime
Today
Node G Operational
90 days ago
100.0 % uptime
Today
Node D2 Operational
90 days ago
100.0 % uptime
Today
Speech Analytics Operational
90 days ago
100.0 % uptime
Today
Transcription ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Speaker Identification ? Operational
90 days ago
100.0 % uptime
Today
Brooke - Digital Voice Assistant Operational
90 days ago
99.98 % uptime
Today
Brooke - DVA Service Operational
90 days ago
99.95 % uptime
Today
Brooke - Connection to Service Scheduler Operational
90 days ago
100.0 % uptime
Today
Brooke Application ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SIP Interface Operational
Twilio SMS Operational
Twilio PSTN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 EDT
Scheduled - We would like to inform you that we will be conducting scheduled maintenance on our system to ensure continued improvements and service reliability.

During this period, our services may be temporarily unavailable or experience intermittent disruptions. We are working hard to minimize the impact and complete the maintenance as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your understanding as we strive to improve our services for you.
Sep 8, 10:51 EDT
Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

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