Multiple areas are experiencing intermittent issues.

Incident Report for Proactive Dealer Solutions

Resolved

This incident has been resolved.

Posted Jul 18, 2023 - 23:12 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 18, 2023 - 16:09 EDT

Monitoring

We have identified the issue and released a fix . We will continue monitoring the entire system for the next hour before we consider this issue as Resolved.

Posted Jul 18, 2023 - 16:09 EDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2023 - 14:13 EDT

Investigating

We are currently experiencing intermittent issues and are working toward a resolution.

Posted Jul 18, 2023 - 13:58 EDT

This incident affected: Brooke - Digital Voice Assistant (Brooke Application) and CallerCX/BDC Central (BDC Central Application).