We have been monitoring this issue and feel at this time that it has been resolved.
Posted Apr 18, 2023 - 16:00 EDT
Monitoring
It seems to be more stable now. We will continue to monitor this for the next few hours.
Posted Apr 18, 2023 - 13:27 EDT
Identified
I take that back, XTime is still experiencing an outage.
Posted Apr 18, 2023 - 08:38 EDT
Monitoring
XTime has fixed their issue and we will continue to monitor.
Posted Apr 18, 2023 - 08:37 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 18, 2023 - 08:36 EDT
Identified
We have confirmed XTime is experiencing a partial outage at the moment.
Posted Apr 18, 2023 - 08:29 EDT
Investigating
We are currently seeing a very high error rate with our requests to the XTime Service. We are in the process of reaching out to XTime for confirmation and details.
Posted Apr 18, 2023 - 08:15 EDT
This incident affected: Brooke - Digital Voice Assistant (Brooke - DVA Service).